AMCOFFEE wanted to enhance customer engagement and streamline their ordering process across multiple locations in Bratislava. The challenges included creating a seamless mobile ordering experience, implementing a loyalty program that encourages repeat visits, integrating with existing POS systems, and providing real-time order tracking and notifications.
We built a cross-platform mobile app using Flutter, ensuring consistent experience across iOS and Android. The app features Firebase for real-time data synchronization, integrated loyalty program with points and rewards, mobile payment processing with Stripe, push notifications for order updates, and Google Maps integration for store locator with directions and opening hours.
The app achieved over 1,000 downloads in the first three months, with 85% user retention rate. Mobile orders increased by 120%, and the loyalty program drove a 45% increase in repeat customers. Average order value increased by 25% through the app's upselling features.
Points-based system with exclusive rewards and discounts
Find nearby locations with directions and opening hours
Live order status updates and pickup notifications
Customizable drink preferences and order history
AMCOFFEE
5 months
1 developer
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